Privacy Policy

Last updated: 10 October 2026

SellEZ is operated by Direct Tech Pty Ltd. We respect your privacy and are committed to handling personal information responsibly.

1. Information We Collect

When you purchase a SellEZ product, contact us or interact with our website, we may collect:

Name and email address
Purchase and transaction details
Customer support communications
Technical information relating to website usage

Payment information is processed through our payment providers. We do not ordinarily receive or store complete payment card details.

2. How We Use Your Information

We use personal information to:

Process purchases and deliver digital products
Provide customer support
Maintain transaction and business records
Improve our website and services
Send product communications or marketing where permitted by law

Marketing communications will include an appropriate unsubscribe facility.

3. AI Platforms and Customer Content

SellEZ companions may be used through third-party AI platforms, including ChatGPT and other compatible services.

Information entered directly into those platforms is subject to the relevant provider’s privacy and data-handling policies.

Customers should avoid uploading unnecessary sensitive personal, financial or confidential information.

4. Information Sharing

We may share information with service providers involved in payment processing, website hosting, product delivery, communications and business administration.

We do not sell customer personal information.

Some service providers may process or store information outside Australia. Where applicable, overseas disclosures and their destinations will be described in accordance with relevant privacy requirements.

5. Security and Retention

We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Information is retained only as long as reasonably necessary for legitimate business purposes or legal requirements, after which it is securely deleted or de-identified where appropriate.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies necessary for website operation and, where implemented, for analytics and performance improvement.

Users can manage cookies through their browser settings.

7. Access, Correction and Complaints

You may contact us to request access to, or correction of, personal information we hold about you.

You may also raise concerns about our handling of personal information. We will review privacy complaints and respond within a reasonable timeframe.

Where applicable, unresolved privacy complaints may be referred to the Office of the Australian Information Commissioner.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices or legal obligations.

The current version will be available on our website.

9. Contact

Direct Tech Pty Ltd
Email: hello@SellEZ.ai
Website: https://SellEZ.ai